Attention to citizens

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Contact

General information:

On the occasion of ministerial devolution, the focus will temporarily in the following numbers:

Trade and industry: +34 912 582 852

Industry, trade and tourism: +34 913 494 640

Business hours:

Monday to Friday of 9:00 to 17:30 hours. Saturday of 9:00 to 14:00 hours.

From 16 June to 31 July and from 1 to 15 September Monday to Friday from 8:00 to 15:00 hours. Saturday to 9:00 14:00 hours (closed august).

Business hours accreditation users of electronic signature Monday to Friday from 9:00 to 14:00 hours.

Calendar of days off work 2018

C. Panamá, 1 - 28046 Madrid, España.

Query form

Channel of attention Enter the text here.

Other services citoyen

Telecommunications and digital TV

  • Telecommunications users

    Phones: 911 81 40 45 - 901 33 66 99

    Query form

  • Digital Terrestrial television

    Phones: 954 30 65 01 - 901 20 10 04

    Query form
Complaints and suggestions
The procedure of complaints and suggestions applies solely to demonstrations of dissatisfaction of citizens with services provided by the ministry of industry, trade and tourism. More information.
Rows

  • General Register

    Pº Castellana, 162, 28046 Madrid

    Common hours

    On 24 and 31 December, the information service will be closed.

    Monday to Friday from 9:00 to 17:30. Saturday to 14:00 9:00

    16 June to 15 September Monday to Friday from 8:00 to 15:00. Saturday to 14:00 9:00

  • Assistant register

    C/ Poeta Joan Maragall, 41, 28046 Madrid

    Schedules

    Monday to Friday from 9:00 to 17:30

    16 June to 15 September Monday to Friday from 8:00 to 15:00

  • User registration electronic signature

    C/ Panamá, 1, 28046 Madrid

    Schedules

    Monday to Friday from 9:00 to 14:00

Letters of services

Letters of services are the means by which the organs, agencies and entities of the General administration of the state inform citizens and users on services that are entrusted on their rights in relation to those and on the commitments of quality in its delivery.