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General information:

+34 913 494 640

Business hours:

Monday to Friday of 9:00 to 17:30 hours. Saturday of 9:00 to 14:00 hours.

From 16 June to 15 September Monday to Friday from 8:00 to 15:00 hours. Saturday to 9:00 14:00 hours (closed August).

Business hours accreditation users of electronic signature Monday to Friday from 9:00 to 14:00 hours.

Calendar of days off work 2020

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C. Panamá, 1 - 28046 Madrid, España.

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Complaints and suggestions
The procedure of complaints and suggestions applies solely to demonstrations of dissatisfaction of citizens with services provided by the ministry of industry, trade and tourism. More information.
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  • General Register

    Pº Castellana, 162, 28046 Madrid

    Business hours

           

    Monday to Friday from 9:00 to 17:30. Saturday 9:00 to 14:00

    16 June to 15 September. Monday to Friday from 8:00 to 15:00. Saturday 9:00 to 14:00

  • User registration electronic signature

    C/ Panamá, 1, 28046 Madrid

    Business hours

    Monday to Friday from 9:00 to 14:00

Letters of services

Letters of services are the means by which the organs, agencies and entities of the General administration of the state inform citizens and users on services that are entrusted on their rights in relation to those and on the commitments of quality in its delivery.