Attention to citizens
On the occasion of ministerial devolution, the focus will temporarily in the following numbers:
Trade and industry: +34 912 582 852
Industry, trade and tourism: +34 913 494 640
Monday to Friday of 9:00 to 17:30 hours. Saturday of 9:00 to 14:00 hours.
From 16 June to 31 July and from 1 to 15 September Monday to Friday from 8:00 to 15:00 hours. Saturday to 9:00 14:00 hours (closed august).
Business hours accreditation users of electronic signature Monday to Friday from 9:00 to 14:00 hours.
Other services citoyen
- Telecommunications and digital TV
- Complaints and suggestions
- The procedure of complaints and suggestions applies solely to demonstrations of dissatisfaction of citizens with services provided by the ministry of industry, trade and tourism. More information.
Pº Castellana, 162, 28046 Madrid
On 24 and 31 December, the information service will be closed.
Monday to Friday from 9:00 to 17:30. Saturday to 14:00 9:00
16 June to 15 September Monday to Friday from 8:00 to 15:00. Saturday to 14:00 9:00
C/ Poeta Joan Maragall, 41, 28046 Madrid
Monday to Friday from 9:00 to 17:30
16 June to 15 September Monday to Friday from 8:00 to 15:00
User registration electronic signature
C/ Panamá, 1, 28046 Madrid
Monday to Friday from 9:00 to 14:00
- Letters of services
Letters of services are the means by which the organs, agencies and entities of the General administration of the state inform citizens and users on services that are entrusted on their rights in relation to those and on the commitments of quality in its delivery.