Due to the situation caused by the evolution of COVID-19, on a temporary basis, requests for information will be attended preferably by phone or through the inquiry Form.
The face-to-face information service will be provided upon request for an appointment by calling 913 494 640.
C / Panamá, 1 - 28046 Madrid, Spain
Telephone: +34 913 494 640
Monday to Friday, from 9 a.m. to 5:30 p.m.
Monday to Friday, from 8 a.m. to 3 p.m.
Exclusive service channel for people with hearing disabilities.
The face-to-face accreditation service for users of electronic certificates will be provided from Monday to Friday, upon request for an appointment through the Advance Appointment application. You must attend the appointment with the certificate request code. (More information).
The service letters are the instrument through which the organs, agencies and entities of the General State Administration inform citizens and users about the services they are entrusted with, about the rights that assist them in relation to those and about the commitments. of quality in its provision.